1. What certification do you have?
Our products are UL/CUL, CE, CB, SAA, Sedex, Rohs certificated.
2. Can you do customized sizes?
Yes, of course we can do as per your requirements which based on your requirements.
Contact us with your specifications for more detailed information.
3. What about the warranty? What if the LED lights go wrong?
We have 2-3 years of warranty for all the products .If you have any problem, please contact us directly. We will try our best to solve it.
4. Are all of the items you produce shown on your website ?
Just some models on display. We have 10-people design team, which can offer new design from time to time
5. Do you have a catalog of all your product ?
Yes , we have catalog but not all of our product on it . Please contact us via email to get the updated version.
6. How much is delivery?
Delivery costs are calculated on your total order, and the area we are delivering to. For more detailed information on delivery costs please contact us.
7. What if my products arrives damaged?
We take great care in packaging our products to a high standard to ensure the safe arrival. In the unlikely event of the products arriving damaged we will arrange for a free collection and replacement as soon as possible.
8. Can you do EXW, FOB, CIF, DDU, and DDP?
Yes, we can do all of them based on your requirements in order to help you save time.